Last Updated: January 01, 2026
Thank you for shopping with Araherbal Pvt Ltd. This Shipping & Delivery Policy outlines our procedures regarding order processing, shipment, delivery timelines, and related information for orders placed on https://araherbal.com. This Policy should be read together with our Terms & Conditions and Refund & Return Policy.
1. Order Processing
- Orders are processed after successful order confirmation.
- For prepaid orders, processing begins after successful payment confirmation through the payment method available on our website.
- For Cash on Delivery (COD) orders, processing begins after successful order verification, where applicable.
- Orders are generally processed and dispatched within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays will be processed on the next working business day.
- Processing times may be extended during festivals, promotional events, high order volumes, or unforeseen operational circumstances.
2. Dispatch Confirmation
Once your order has been packed and handed over to our courier partner, you will receive a dispatch confirmation via Email and/or SMS along with your tracking number (AWB), wherever applicable.
3. Shipping Coverage
We currently deliver to most serviceable pin codes across India. Delivery availability depends on courier partner serviceability.
4. Estimated Delivery Time
- Metro Cities: 2–5 Business Days
- Other Cities: 4–8 Business Days
- Remote Areas: 5–12 Business Days
Delivery timelines are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.
5. Shipping Charges
- Shipping charges, if applicable, are displayed during checkout before order confirmation.
- Free shipping may be available on selected products or minimum order values.
- Special promotional shipping offers may be subject to separate terms and conditions.
6. Order Tracking
Once your order has been shipped, tracking information will be shared through Email, SMS, or your customer account, wherever applicable.
7. Partial Shipments
Orders containing multiple products may be shipped separately depending on stock availability and warehouse location.
8. Delivery Attempts
- Courier partners generally attempt delivery up to 2–3 times.
- If delivery fails because of an incorrect address, unavailable recipient, or incorrect contact details, additional shipping charges may apply.
- Repeated failed delivery attempts may result in cancellation of the order, subject to our Refund & Return Policy.
9. Delivery Delays
Delivery may be delayed due to weather conditions, strikes, public holidays, transportation issues, government restrictions, natural disasters, or any other circumstances beyond our control.
10. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not responsible for delays or failed deliveries caused by incorrect address or contact information.
11. Damaged Packages
If your package appears damaged or tampered with at the time of delivery, please take photographs or videos and contact our customer support within 48 hours of delivery.
12. Lost Shipments
If your shipment is marked as delivered but you have not received it, please contact our customer support within 48 hours. We will coordinate with the courier partner to investigate the issue.
13. International Shipping
International shipping, if available, is subject to customs regulations, import duties, taxes, and destination country policies. Customers are responsible for any applicable customs charges.
14. Changes to this Policy
Araherbal Pvt Ltd reserves the right to modify or update this Shipping & Delivery Policy at any time without prior notice. Updated policies will be published on this page.
15. Contact Us
- Business Name: Araherbal Pvt Ltd
- Email: info@araherbal.com
- Phone: +911234567890
- Address: 123 Dummy Street, 4th Floor, Office No 10, Example City 123456
