📜 Terms & Conditions

Please read these terms carefully before using Araherbal Pvt Ltd's website and services.

Last Updated: January 01, 2026

These Terms & Conditions ("Terms") govern your access to and use of the website https://araherbal.com, owned and operated by Araherbal Pvt Ltd ("Company", "we", "us", "our"). By accessing, browsing, registering on, or purchasing products from this website, you ("User", "you", "your") agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the website immediately.

1. Company Information

  • Legal Entity Name: Araherbal Pvt Ltd
  • CIN: U12345MH2000PTC123456
  • PAN: ABCDE1234F
  • GSTIN: 29ABCDE1234F1Z5
  • Registered Address: 123 Dummy Street, 4th Floor, Office No 10, Example City 123456

2. Acceptance of Terms

By using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions, along with our Privacy Policy and Refund/Cancellation Policy.

3. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding contract to use this website and make purchases. By using the Platform, you represent and warrant that you meet this eligibility requirement.

4. User Account

  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate, current, and complete information at the time of registration and checkout.
  • You are solely responsible for all activities conducted under your account.
  • We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

5. Products & Pricing

  • All product descriptions, images, and prices are subject to change without prior notice.
  • We strive to ensure accuracy but do not guarantee that all product information is error-free.
  • We reserve the right to discontinue any product or limit order quantities at any time.
  • In the event of a pricing error, we reserve the right to cancel the affected order and issue a full refund.
  • Prices displayed are inclusive of applicable GST unless stated otherwise at checkout.

6. Orders & Payments

  • All orders are subject to acceptance, product availability, and successful payment authorization.
  • Payment must be completed in full before order processing begins.
  • All online payments are processed securely through our authorized third-party payment gateway partner. We do not store your card, UPI, or net banking credentials on our servers.
  • We reserve the right to refuse, cancel, or hold any order at our sole discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.
  • In case of a declined, failed, or disputed payment, any amount deducted will be reversed as per our Refund Policy and your bank's/payment gateway's processing timelines.
  • Fraudulent or unauthorized transactions may be reported to our payment gateway partner and appropriate legal authorities.

7. Shipping & Delivery

  • Delivery timelines communicated at checkout are estimates and may vary due to courier delays, location, or external factors.
  • Shipping charges, if applicable, will be clearly displayed during checkout before payment.
  • We are not liable for delays caused by courier partners, natural disasters, government restrictions, or other events beyond our reasonable control (force majeure).
  • Risk of loss and title for products purchased pass to you upon delivery to the shipping address provided.

8. Returns, Refunds & Cancellations

  • Returns, cancellations, and refunds are governed by our separate Refund & Cancellation Policy, available on our website.
  • Products must be returned unused, undamaged, and in their original packaging where applicable.
  • Approved refunds will be credited to the original payment method through our payment gateway partner within the timelines specified in our Refund Policy.

9. Prohibited Activities

Users shall not:

  • Use the website for any unlawful purpose or in violation of any applicable law.
  • Attempt unauthorized access to our systems, servers, or other users' accounts.
  • Upload or transmit malicious software, viruses, or harmful code.
  • Copy, reproduce, distribute, or exploit website content without prior written permission.
  • Engage in fraudulent transactions, chargebacks initiated in bad faith, or misleading activities.
  • Use automated tools (bots, scrapers) to access or interact with the Platform without authorization.

10. Intellectual Property

All website content, including logos, graphics, images, text, product descriptions, software, and trademarks, is the property of Araherbal Pvt Ltd or its licensors and is protected under applicable intellectual property laws. Unauthorized use, reproduction, or distribution is strictly prohibited.

11. Limitation of Liability

To the maximum extent permitted by law, Araherbal Pvt Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, products, or services, including but not limited to loss of profits, data, or goodwill.

12. Disclaimer

This website and its services are provided on an "as-is" and "as-available" basis, without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

13. Indemnification

You agree to indemnify and hold harmless Araherbal Pvt Ltd, its officers, directors, employees, and partners from any claims, damages, liabilities, and expenses arising out of your breach of these Terms or misuse of the Platform.

14. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information, including data shared with our payment gateway partner for transaction processing.

15. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated terms will be posted on this page with a revised "Last Updated" date, and continued use of the website constitutes acceptance of the revised Terms.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.

17. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

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